Contact us

Contact us

Our technical and commercial teams are ready to answer to your questions.

You will see that we are very nice and passionate just like you !

How to contact us ?

Get in touch with us easily.


We are particularly reactive via Discord. Don't hesitate to join the community.

Join Discord

Support tickets

You need help ? Open a ticket, answer within 24-48 hours maximum.

Customer area

Knowledge Base

Find answers to the most common questions in a few clicks on website.

Knowledge Base


Our teams usually answer within one working day to emails sent.

[email protected]


Our teams are available from 9am to 12am and 2pm to 6pm from Monday to Friday.

+33 9 72 51 19 35


You have a question before your order ? Our LiveChat agents are available for you.


Frequently asked questions

Here are a few questions that our clients usually ask us.

You can get in touch with us by Email, Ticket, LiveChat or Discord:
If your request is urgent, you will get a faster answer on Discord, otherwise you can use other means (Ticket or email), you will get an answer within 24 hours maximum.

To become a partner with us, you must meet several requirements in order to establish a fair and a good partnership for everyone. That's why we ask you to fill out the form below.

We will then study your proposal and follow up as soon as possible.

Become a partner
Hosterfy Web hosting, Cloud and Game servers

Hosterfy is a hosting company offering various high-end hosting solutions to its customers.